Q.Is Linmac.com's Website secure?
A. We use SSL technology to encrypt all personal and credit card information and prevent it from being intercepted over the Internet. If you still don't feel comfortable making an online transaction on our site, you can always contact our sales department at 508-881-4397 to complete your order.
Q.What is your return policy?
A. We want you to be happy with your purchases. However, if you must return products you've purchased here, you can obtain a Return Authorization by calling us at 508-881-4397 9:am - 4:pm Mon-Friday Eastern Time. All products will be accepted for replacement or credit within 15 days of the invoice date. All products returned must be received by us within 30 days of the invoice date.
Q.How do I make a return?
A. Call us at 508-881-4397 9:00 AM - 4:00 PM Monday - Friday Eastern Time for instructions.
Q.Can I get a copy of your catalog?
A. Our catalog is all electronic and can be found at on the World Wide Web at http://www.linmac.com. There is no printed version; however you may print any pages you wish yourself.
Q.How long have you been in business?
A. The parent company of Linmac.com, is LinMac Enterprises, Inc., which has been in business since April, 1995.
Q.Do you have a minimum order?
A. We have no minimum order for domestic US orders.
Q.What forms of payment do you take?
A. We take major credit cards (Visa, Mastercard, Discover, American Express), check with order, money orders and direct deposit. Sorry, we do not accept purchase orders unless accompanied by either a check or credit card. Companies seeking dated terms should call our parent company, LinMac Enterprises, Inc. (508)881-4397 between 9:00 a.m. and 4:00 p.m. Monday through Friday.
Q.Do you accept purchase orders?
A. We accept purchase orders only when accompanied by a check or credit card information. Companies seeking dated terms should call our parent company, LinMac Enterprises, Inc. (508)881-4397 between 9:00 a.m. and 4:00 p.m. Monday through Friday.
Q.What does it mean when the stock level says "Contact Us?"
A. This may or may not mean that the product is available. Some of our products are drop-shipped directly to you from the manufacturer. In this
situation, we do not know how many units the manufacturer has in stock. You
may wish to contact us about the availablity of the product, or you can
simply make the purchase if you wish. Your credit card will not be charged
until the product is shipped to you, and we will contact you if there is any
difficulty in getting the item.
Q.What is your privacy policy?
A. We feel that your information is yours, not ours. We do not share your information with any company that would attempt to solicit your business. If you have concerns or further questions about your privacy, please contact us.
Q.Can I print pages from your site?
A. Permission is granted to electronically copy and to print in hard copy portions of this Web site for the sole purpose of placing an order or using this site as a shopping resource.
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